We've just got our Migrant Banking account set up and the forms all signed ready to return to the bank and then we can move the cash for our holiday/reconnaissance trip.
I emailed 3 Australian banks, NAB, Commbank, and ANZ, and sat back and waited.
NAB replied within hours with a detailed email on how to set up an account etc.
Commbank replied a couple of days later with a very detailed but demanding form
ANZ eventually replied a couple of weeks later with an apologetic email but by then we'd already done the deed.
NAB got the business for a few reasons:
a) I have an account with the Clydesdale Bank which they own
b) in all the phone calls I had with them asking annoying questions they were seriously helpful and friendly
c) everything they've said they would do they've done and in the timescale quoted.
d) we're getting the wholesale exchange rate even though we're only transferring a few thousand pounds for now
The forms will be with them by Monday at the latest and the funds will move to Oz, we already know which branch and which contacts we need in Melbourne to go and get our waiting ATM cards.
Over the last few weeks I've been waiting on something going wrong but so far so good.